Worldwide shipping Info
All orders placed before 11AM will be shipped within 1 working day with the exception of national bank holidays. When you place an order you will receive a confirmation email or text. When your order is dispatched, you will receive a dispatch email containing a clickable tracking link so you can track your order through to delivery.
UK Spend over £27 to qualify for FREE Express Tracked Shipping (2-3 working days)
UK Express Tracked Shipping £3.99 under £27 spent (2-3 working days)
UK Spend over £27 and upgrade Free Express Shipping to Next day shipping (PRE 11AM) for £2.99
UK Next Day Tracked Shipping £5.99 under £27 spent.
EU Express Tracked Shipping £7.99 (3-7 days)
EU Spend over £27 to qualify for half price Express Tracked Shipping £3.99 (4-8 days)
AUSRALIA, UA, NZ Express Tracked Shipping £13.99 (4-8 days)
AUSRALIA, UA, NZ Spend over £27 to qualify for half price Express Tracked Shipping £6.99 (4-8 working days)
USA/ Zone 1 Express Tracked Shipping £13.99 (4-8 days)
USA/Zone 1 Spend over £27 to qualify for half price Express Tracked Shipping £6.99 (4-8 days)
utan is based in London, UK. We pass on less than the cost of shipping/packaging onto our customers, to help make our products as accessible as possible.
Orders may be delivered between Monday and Saturday.
Occasionally we may run free shipping, promotions and competitions. Sign up to our email list in the footer to be kept in the loop.
As we do not use any extra packaging, we can not accept returns unless the product is faulty or there has been an issue with your order. If the product is faulty please contact us at firstname.lastname@example.org
Please note we are unable to ship to PO Box addresses.Before we can dispatch your order we need to verify your card details with your card issuer. We do our best to ensure this is completed as quickly as possible. Once you receive your order confirmation by email, you know that your order has been authorised. For any order queries please email us.